Collect in Store
We offer free collections from our Leeds store. Please note it must be the card holder who collects the package. If you paid by credit card you will be required to bring a form of photographic identification as well as the card that was used for the payment. If you paid via PayPal you will be required to bring a form of photographic identification and a proof of address.
We endeavour to process your order within 24 hours of the order being placed however, please wait for email confirmation that the item is ready before attempting collection. Once you receive confirmation that your order is ready to collection this must be done within 7 working days of the email confirmation.
UK Mainland Deliveries
Order before 3pm for UK Next Working Day Delivery. Next Working day will arrive before 5:30pm Monday- Friday. This is £4.95 or free if you spend over £50. Please note that orders before before 3pm Friday will be delivered to you on Monday, all orders placed after 3pm Friday and anytime on Saturday or Sunday will be dispatched on Monday and be delivered to you on Tuesday. These deliveries will vary on UK Bank Holidays.
For deliveries to Northern Ireland, The Isle of Man, Scottish Islands and The Isles of Scilly and other offshore UK destinations there is no guarantee of next working day delivery.
We are partnered with DPD to offer you the best delivery service. Customers will be provided with a tracking number with a one hour delivery window either by text or email with the options to amend the delivery place and time. DPD's tracking software allows you to follow your parcel along its delivery route by viewing the drivers GPS map to give you an accurate delivery time.
Delivery Costs for UK Mainland Deliveries
Collect in Store (terms and conditions apply, please see FAQ)- FREE!
Free Next Working Day Delivery for orders over £50! (order must be placed before 3pm)
Next Working Day before 5.30pm - (Orders must be placed before 3pm)- £4.95
Next Working Morning Delivery Before 12:00pm- £7.50
Saturday Delivery Anytime- £9.95 (Orders must be placed before Friday 3pm)
Saturday Delivery Before 12:00pm- £12.95 (Orders must be placed before Friday 3pm)
Sunday Delivery Anytime- £12.95 (Orders must be placed before Friday 3pm)
Sunday Delivery Before 12:00pm- £14.95 (Orders must be placed before Friday 3pm)
Same Day Delivery Option 1 - Postcodes LS1, LS2, LS3, LS7, LS11, LS12, LS4, LS6, LS9, LS5, LS8- £22
Same Day Delivery Option 2 - Postcodes LS10, LS27, LS13, LS16, LS15, LS28, LS14, LS18, BD11, LS26, BD3, WF17, WF16, LS17- £25.50
Same Day Delivery Option 3 - Postcodes WF12, WF13, 1F3, BD19, BD4, BD10, BD2, BD1, WF15, WF5, BD12, LS19, BD18, BD8, LS25, BD9, WF1, WF6, BD5, BD6, BD7, HD6, LS20, BD17- £30
All same day orders must be placed before 3pm Monday to Friday and will be delivered from 4:15pm onwards.
* Please note sameday delivery is NOT available on Saturdays & Sundays
UK Offshore and International Delivery- £17.95
Our preferred international couriers include FedEx, DHL or Royal Mail. We will always provide you with a tracking number once these have been dispatched. Please note that parcels weighing over 2kg and delivery to some destinations can incur extra charges. If this is the case we will inform you as soon as possible.
Delivery times vary dependent on the destination but are usually 3 working days.
* International orders may incur import and customs charges that are outside of our control
Next Working Day Delivery to USA and Canada- £14.95
If you are ordering to the USA or Canada you may be eligible for next working day delivery via FedEx. This option is available for orders that are placed before 12:00pm (GMT).
Some delivery charges may be slightly more than £14.95 depending on location.
* International orders may incur import and customs charges that are outside of our control.
Contact us on 00441132346767 and select option 1 or by email firstname.lastname@example.org